Email support@qlubapp.com for anything at all — a bug, a listing that’s wrong, a safety concern, a privacy request, or a question about your account. Telling us what it’s about in the subject line gets it to the right person faster.
Common questions
Is Qlub free?
Yes. The whole map, every event, group and guide, and every privacy control. There are no ads, no subscriptions and no in-app purchases.
Do I need an account to look around?
No. You can browse the map, the directory and the guides without signing up. You only need an account to RSVP, join a group, message someone or post something yourself.
What’s the difference between an event and a hangout?
An event is planned — a date, a time, a venue, sometimes tickets. A hangout is spontaneous — a time, a meeting point and a headcount, usually today.
Is Qlub a dating app?
No. There are plenty of those. Qlub is for the rest of it: the places, the events, the groups and the resources our community shares with each other.
How old do I have to be?
Qlub is 18+. You’re asked to confirm your age before you can browse.
I own an LGBTQ+ venue. How do I claim it?
Search for your place in the app and tap Claim, or use the business portal on a desktop. You can verify instantly with an email address at your venue’s domain, or by uploading ID for review. It’s free.
How do I delete my account?
In the app: open the account menu, tap Delete account, and confirm. If you no longer have the app installed, the delete-account page explains how to request it by email.
Which cities are live?
The directory, travel, Pride and health content covers the US and Canada now. Events, groups and hangouts are opening city by city, starting with Los Angeles.
Reporting something
You can report any listing, event, post, photo or profile from inside the app, on the page you’re already looking at. Reports are reviewed by a person. If someone is in immediate danger, contact your local emergency services first.
Your account
- Delete your account. In the app: account menu → Delete account. If you no longer have the app, this page explains how to request it.
- Privacy requests. Access, correction, deletion or a copy of your data — email support@qlubapp.com. See the Privacy Policy for the full list of rights.
- Own a venue? Claim and manage your listing at business.qlubapp.com. It’s free.